Iksula

By admin Categories: Sales

About Course

Iksula is a leading eCommerce solutions provider for brands and retailers globally.

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*Roles & Responsibilities*
You will be responsible for working directly with the Seller Team. You will be responsible for handling the end to end process from client acquisition till supporting Etsy sellers through email/chat and voice line of business.
You will contribute to team effort by accomplishing related results as needed.
You will work directly with their team leads and senior partners to provide feedback on improving support experiences and agent processes.
You will be responsible to handle queries or support potential Etsy sellers with their on boarding.
*Eligibility*
You must be a graduate from a recognized University/College.
You have a minimum one-year sales, technical, product, and/or customer support experience.
You are computer savvy (knows their way around an e-commerce platform, able to use a
Smartphone and laptop)
Impeccable communication and confidence in written interactions (English). You can interject
Your personality when communicating without sounding unprofessional.
A positive and “people first” attitude. You take on new challenges with a smile, even under pressure.
Strong organization skills with fine-tuned attention to detail. You manage your time well and never miss an email.
Experience with support software and CRM tools would be preferred.
Confidence in user education and sales.
*Criteria yo enroll*
Training of 1 month
1 month of internship
CTC :- 2.4 LPA

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